A factor who truly cares about delivering for homeowners
At Ross + Liddell, we’re all about getting the job done.
Whether it’s tackling routine maintenance or managing complex property issues we’re here to deliver – every time.
Forward thinking factoring.
We are committed to continuous improvement and innovation.
We regularly review client and staff feedback and refine our methods, embrace new technologies, and explore more effective ways to manage your property.
We are always working to set new standards for factoring. If you have a suggestion for how we can improve our service please let us know.
Managing your property
Our portal provides you with everything you need to know about your development – at your fingertips.
You can get access to your balance, contractor invoices, voting updates on repair works and more.
Live Chat is the fastest and easiest way to get in touch with us.
Our Live Chat service is manned by our staff, not bots, during office hours, Monday to Friday, 9am – 5pm, ensuring you receive real-time assistance from real people.
Please use our ‘chat now’ feature below to chat with our team.
During evenings and weekends, you can contact us via Live Chat, to submit your enquiry to our team. We shall respond to your enquiry within 3 working days.
If you are facing an emergency out of hours, please visit the link below.
A team you can always rely on.
We no longer have a single point of contact for management matters. We have changed our structure significantly, to provide a team approach to handling all aspects of property management. This means we can progress matters more quickly, as our skilled teams ensure that matters are progressed as quickly as possible.
Looking to change Factor?
If you’re considering a change of Factor, we would be happy to assist you. Ross + Liddell can guide you through the process of changing Factor and can assist in checking your Title Deeds to establish the number of owners that require to be in agreement, to enable this change.
Get in touch today to find out how we can assist you.
Contact: changefactor@ross-liddell.com